PRIVACY POLICY

Our Privacy Policy was last updated and posted on October 2, 2021. It governs the privacy terms of our Website, located at https://www.skinnote.com, sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by SKIN NOTE INC. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Service.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. We use your Personal Information only for providing and improving the website. By using the website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.skinnote.com. The following outlines our privacy policy.

How we collect Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

What personal information we collect and how we use?

We respect the privacy of the visitors to our website, the users of our products and services. We are committed to protecting it through our compliance with this policy, we collect personal information when you use our services.

Data We Collect
Examples of Personal Information Collected 

How We Use It

Identifiers and contact information
Your name, address, phone number, email address, purchase history

We use this information to maintain your account and provide better service.

Purchase or commercial information
Items your purchases, your likes, shipping address, and contact information
We use this information to fulfill your orders for products or services, and to process your payments for such products or services. We also use this information to provide you receipts and order updates.
Payment information
Such as your payment method, payment information and billing address
We use this information to maintain your account such as easy checkout and transaction history
Communications
which may include email messages, chat sessions, text messages, and phone calls that we exchange with you

We use this information to respond to and/or follow-up on your issues or feedback, and to provide information in response to you requests and inquiries.

Browsing Activity and Website Usage
IP address, browser type, browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. 

We use this information to understand how you use our websites and SKIN NOTE Mobile Apps, to determine which of our products or services are the most popular, and to improve our websites and SKIN NOTE Mobile Apps. We also use this information to personalize your experience, to save you time when you visit our websites and SKIN NOTE Mobile Apps, and to customize the marketing and advertising that we show you.

How we share your personal information

We do not transfer your information to third parties in exchange for money and we will not do so. We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

Third parties and service providers.

We share certain personal information with third parties that help us market or advertise to you. e.g. analyzing customer data, providing marketing assistance, administering our Ratings & Reviews, processing credit card and debit card payments.

Social media platforms and networks.

Some of our websites have features such as, plugins, widgets, or and other tools made available by third parties that may result in information being collected or shared between us and the third party. such as Facebook, Instagram.

Professional Advisors.

Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others.

Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Opt-Out

We offer you the chance to "opt-out" from having your personally identifiable information used for particular functions, when we ask you for this detail. When you register for the website, if you do not want to receive any additional material or notifications from us, you can show your preference on our registration form.

Links to Other Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information

How we protect your personal information

Skinnote respects your privacy and ensuring the security of your personal information is very important to us. We take steps to help protect the confidentiality and security of personal information you share with us through our websites and mobile applications, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We utilize practical protection measures to safeguard against the loss, abuse, and modification of the individual Data under our control. Personal Data is kept in a secured database and always sent out by means of an encrypted SSL method when supported by your web browser. No Web or email transmission is ever totally protected or mistake cost-free. For example, email sent out to or from the Website may not be protected. You must take unique care in deciding what info you send to us by means of email.

Meanwhile, We encourage you to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following:
Using complex passwords (a minimum of 8 alpha including 1 big letter )
Not sharing your password with others
Password protecting your computer and mobile device
You may contact us as soon as possible if you suspect any unauthorized use of your account or password.

Your choices and Access Requests

Email Choices. You can opt out of marketing or advertising emails by using the "unsubscribe" link or mechanism noted in marketing or advertising emails you receive from us. You may also request to opt out of marketing or advertising emails by contacting us through one of the methods specified in the "Additional Information and Contacting Us" section below and sharing the email address at which you are receiving marketing or advertising emails.

Mailing Addresses. You may opt out of receiving marketing or advertising by direct mail by contacting us through one of the methods specified in the "Additional Information and Contacting Us" section below and sharing the name and mailing address that you would like to opt out.

Telephone Choices (calls and texts). You may opt out of receiving marketing or advertising calls or text messages by contacting us through one of the methods specified in the "Additional Information and Contacting Us" section below and sharing the phone number that you would like to opt out. For text messages, you also may be able to text "STOP" in response to a text message that you receive.

Access Requests. If you have registered for an online account, we allow you to access and update certain personal information that you have provided to us by logging into your online account and using the features and functionalities available there.

Computer Information Collected

When you use our website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our website. Such information is typically considered Non-Personal Information. We also collect the following:

Cookies

Our Website uses "Cookies" to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

Geographical Information

When you use the mobile application, we may use GPS technology (or other similar technology) to determine your current location to determine the city you are located in and display information with relevant data or advertisements. We will not share your current location with other users or partners. If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.

Automatic Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you're headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

Log Data

Like many Website operators, we collect information that your browser sends whenever you visit our Website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Under the Child's Online Privacy Security Act, no Website operator can require, as a condition to involvement in an activity, that a child younger than 13 years of age divulge more details than is reasonably required. SKIN NOTE INC abides by this demand. SKIN NOTE INC just collects information willingly offered; no information is gathered passively. children under 13 can submit only their email address when sending us an email in our "Contact Us" area. SKIN NOTE INC makes use of the email address to respond to a one-time demand from a child under 13 and afterwards deletes the email address. In case SKIN NOTE INC collects and maintains personal information relating to a child under 13, the parent may send out an email to us to review, alter and/or erase such info as well as to decline to enable any additional collection or use of the child's information.

Important information for California residents

At SKIN NOTE, we appreciate the trust you place in us when you choose to visit our stores and use our websites and mobile applications, and we take that responsibility seriously. This California Privacy Rights Notice (the "Notice") supplements the SKIN NOTE Privacy Policy by describing your privacy rights if you are a California resident ("you") and including information on how to submit a request to exercise your rights. It also describes our current practices for each of the topics addressed in the Notice, as well as our practices regarding personal information collected, used, disclosed, or "sold" as of the effective date of this Notice. California law defines "personal information" broadly as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. This Notice also uses that definition for personal information.

California law provides you the right to request:

Access. Request access to the specific pieces of personal information collected about you

Deletion. Request deletion of your personal information

Disclosure. Request disclosure of the categories of personal information we collect, the purposes for which we collect, sell or disclose that information, and the categories of third parties with whom we share the information

Opt Out. Opt out of the "sale" of your personal information

Please refer to the "What Categories of Information We Collect" section in our Privacy Policy to understand the categories of personal information we may have collected about you. Please see the “How We Collect Information" section in our Privacy Policy to understand the sources from which we get personal information.

Submitting a request

To exercise your California privacy rights, submit a request using one of the methods described below, and provide the information required. Once we receive your request, we will validate the information that you provide and send a message to the email address you provide in the request, asking you to verify that it is your email address. Please follow the instructions in that email to verify your email address. We will begin processing your request once you verify your email address.
  • Request Access to the specific pieces of personal information about you that we have collected in the preceding 12 months.
  • Request Deletion of the personal information that we have collected from you. We may retain personal information as required or permitted by law and will maintain a copy of your deletion request.
  • Request Disclosure of the categories of personal information we collect, the purposes for which we collect, sell or disclose that information, and the categories of third parties to whom we disclose information.
  • Request to Opt Out ("Do Not Sell My Information") of "selling" your personal information. You must also adjust settings using each device and browser you use with this website, as well as adjust settings within each mobile application if you use any of our mobile apps. SKIN NOTE may continue to collect and share personal information about you with third parties as described in our Privacy Policy if that sharing is not a "sale" of personal information, such as to continue to provide services to you. When you adjust your settings at the settings link above, you will only opt out of the "selling" activity on the browser, device, and website you are using when you tap the Confirm button. If you use a SKIN NOTE mobile app, you will also need to opt out of the “selling" activity under the Do Not Sell My Info menu item for each app. You must submit a "Do Not Sell My Info" request and adjust settings for you opt-out of "selling" request to be effective. Completing the online request forms linked above allows us to receive and begin working on your request most efficiently, but if you prefer to talk to someone on the phone, or you have a disability that makes it difficult to use the online request forms, you may call 1-800-860-9881 to submit a request.

Right to Non-Discrimination

We do not discriminate against you for requesting any of the rights noted above.

Requests from Authorized Agents

If you would like an authorized agent to submit a request on your behalf, please send us an email at info@skinnote.com for instructions and details on proof required for use of an authorized agent.

Questions About Our Privacy Practices or This Privacy Policy

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions about our Privacy Practices or this Policy, please contact us.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.